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How NatWest Got It Right: What Professional Service Brands Can Learn from Immersive Storytelling
What's possible when a professional services brand decides to trust the power of experience over the comfort of convention.
Jun 166 min read


If I was playing office (LinkedIn) buzzword bingo last month, 'brand storytelling' would be ring-a-ding-dinging.
But what is a story if you start with the finale? All great literature follows an arc. There's tension and resolution. Character development. Perhaps a little jeopardy. Subplots that weave in and out until the threads converge. So if you reveal the plot twist on page one, what's the incentive to keep reading? Yet many brand events do exactly this – leading with the punchline, launching with the climax, instead of letting audiences follow the threads and discover it themselves
Nov 3, 20251 min read
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